As we begin the New Year, we’re also posting a new series on Sprockets, telling more about the various departments here at Technekes, starting with the one department clients work with the most — Account Management.
What makes a great team? In sports, you want teammates with a combination of gifts — things like speed and intelligence and sheer audacity. In business, well, you want pretty much the same combination. You don’t just want the players who can get the job done. You want the ones who will get the job done.
That’s your Technekes account management team.
We come at account management from a slightly different angle. For starters, our teams are aligned by industry, which means your team is dedicated to your line of work. We’re experts, continuing to grow and learn more about your business, on our own, with you and through additional education opportunities. Our goal is to be as knowledgeable about your business as you are.
It’s unlikely you’ve ever worked with such seasoned and experienced folks. And rest assured that your account services leader will be the one who actually services your account, remaining engaged and active, Day One and every day thereafter. Your team stays intact, bringing on additional players as needed, so there’s no information exchange gap.
Just as important is the way we work. Yes, we get it done, but we’re not just order-takers. We see ourselves as your strategic partner — an extension of your department. Even as we’re attending to the essential day-to-day details of your programs, we’re always thinking big picture, always looking 360, always considering ways to amp up ROI.
Bottom line, we are your advocate. We represent you — which means that when the need arises, there’s no limit to the extraordinary measures we’ll take to ensure your program is well-executed, on time and on budget.
Just ask our current clients. To hear them tell it, we represent them so well that their logos — not ours — should be on our business cards.
And in some cases, it actually is.
