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Securing Relationships with Rebates
As a result of the interest generated on the front-end of your product sampling, lead generation, and marketing programs, we also take care of all
the back-end functions, which can make or break program implementation.
We ensure the highest-level of customer satisfaction.
Communicating to customers about their rebates is critical. Our customer support team handles rebate entries provided over the phone, the web, or
BRC and follows up with customers or sales reps directly with questions. We receive automatic bank updates showing which checks have been cashed so we can update online scorecards.
We email customers the day their check is mailed and make follow-up calls to ensure they've received their rebate checks, to find out why if they
haven't cashed their checks, and to offer to re-mail the rebate check to a new address if it was returned.
How could you maximize customer relationships with your rebate programs by adding a personal touch? Gear up with Technekes.
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